Our staff interacts with many insurance companies, each with different rules and regulations. Although we will do our best to assist with your insurance company's requirements, it is the patient's responsibility to ensure that all required permissions are obtained including referral, pre-certification, pre-authorization and using in-network facilities. You will be responsible for the entire bill if payment is denied by the insurance company for failure to obtain the requirements.

Every effort will be made to find a payment solution so that you can continue to be a patient in our practice but please understand that payment of your bill is considered a part of your care.

It is the patient's responsibility to ensure we have the most current and updated information possible. You must bring your current insurance card with you to each visit and notify us of any changes in address, phone number or email address.

FMAG IS contracted with most insurance providers and is contractually required to collect ALL co-pays prior to service. Please be prepared to pay the co-pay on each visit.

If you do not have health insurance, payment in full is expected at the time of service. If services are paid for in full at the time of service, FMAG will extend a 20% discount.

Parents are financially responsible for care rendered to their minor child(ren). As many insurance companies cover adult child(ren) who are full-tune students, it will be the parents' responsibility for any balance on the account.

We are pleased to see our own long-term patients for Motor Vehicle Accidents. However, to meet legal requirements, we must have full insurance details, claim number, and claim address so that we can process authorization before the time of your visit.

If these are not available, then your visit may be regarded as a self-pay appointment. We cannot bill private medical insurance for these claims since they are generally not covered. We do not accept Workers' Compensation cases.

We will complete forms submitted to our practice m approximately seven to ten business days. There is a charge for some forms. You can obtain the fees associated with these requests at the front desk.

We require at least 24 hours' notice for cancellation of appointments. New patient appointments that are not canceled with required 24-hour notice will be counted as a No Show. New Patients who No Show for the first appointment will not be rescheduled. For established patients we have a three-strike policy and patients who repeatedly miss appointments may be asked to find another provider.

Our physicians have agreed to accept assignment on all Medicare claims. Accepting assignment means that we must accept Medicare's approved amounts. However, you should know that Medicare only pays a portion (generally 80%) of the approved amount above your deductible. In addition to your deductible, you are responsible for the other portion (generally 20%) of the approved amount unless you have a supplemental plan that covers these fees. You will be billed for any allowable balance not covered by Medicare and/or your supplemental insurance plan.